In the world of "instant messaging", we propose the term "SnippSkip" (or "NotifSkip") to describe the action of a user choosing to skip reading a message after briefly reviewing its snippet. This behavior is primarily observed within message list views (SnippSkip) or notification panels (NotifSkip).
Potential motivations for SnippSkip might include:
- Time Constraints: Users may be occupied and unable or unwilling (or both) to fully engage with all messages.
- Read Receipt Avoidance: Users may seek to avoid triggering read receipts. Although there are settings to disable "Read receipts", the setting has its own limitations.While SnippSkip may serve as a temporary or personal solution, it warrants some investigation to address potential underlying issues.
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Uncle Sam meme informing "SnippSkip" |
Multi–layered Messaging Interface
There is a growing need to transition towards multi-layered interfaces and offer enhanced user control. The following suggestions and recommendations propose potential avenues for this evolution.
Priority Mode (Interface selection ability)
While some instant messaging services, such as Google Chat, offer availability icons and custom status messages, these primarily serve to convey basic availability. A better approach possibly could be to let users choose different priority levels for their messaging interfaces.We propose to consider some of the following priority–based interfaces as examples:
- General Interface (Default): This interface mirrors the current single-layered structure, and display all chat contacts and discussions.
- Busy Interface: This mode filters the interface to display only pre–selected or preset contacts or chat heads. This interface effectively hide all other messages and contacts.
- Groups–Only Interface: This interface restricts visibility to group discussions, and exclude individual chats.
- Chats–Only Interface: This mode eliminates all group discussions, communities, status updates (e.g., WhatsApp), stories (e.g., Telegram, WhatsApp), notes (e.g., Facebook Messenger), displaying only individual chats.
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WhatsApp interface stock photo shows a potential single–click interface changed dropdown |
In clearer words an interface selection feature would enable users to dynamically switch between different interface modes based on their current needs. For example, a WhatsApp user could enable a "Busy Interface" (or a customized interface) to filter out updates, communities, and other distractions, displaying only the essential content they wanted.
Ideally this interface selection could be implemented with a single-click dropdown menu located in a corner of the interface. For privacy reasons one's interface choice should be kept private.Multiple Interfaces: Benefits
Introducing multiple interfaces offers several potential benefits:- Enhanced User Control: Users gain the ability to customize their view, displaying only the content relevant to their current needs. This might be quite helpful during periods of high workload.
- Reduced Distractions: By filtering out unnecessary information, users can improve focus and minimize distractions. Hopefully, this might reduce the incidence of helpless SnippSkip behavior.
- Scalability for Advanced Features: The multi-layered interface structure will provide a foundation for incorporating more granular interface-level controls, including parental supervision features.